Debt Collection

We believe successful debt collection is achieved through firm, professional, and fair communication with your debtor.

Once we receive your instructions, we issue a Letter Before Action (LBA) in accordance with the latest Pre-Action Protocol regulations. This formally advises your debtor that legal proceedings, bankruptcy action, or winding-up proceedings may follow should payment not be received.
 

Our experienced recovery team is fully trained to handle the tactics often used to delay or avoid payment. We take a proactive and persistent approach to recovering outstanding debts while maintaining professionalism throughout the process.
 

Where telephone contact is unavailable, we utilise a comprehensive escalation process using a series of increasingly robust written communications designed to encourage prompt settlement.
 

If payment is still not forthcoming, we will discuss the most appropriate next steps with you, including litigation and insolvency options where necessary.
 

We also work closely with a trusted network of international recovery partners, enabling us to provide overseas debt recovery services under our “No Collection – No Commission” policy.

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Our Services Include​

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• No Collection – No Commission

• Competitive 15% Commission Rate

• Recoverable Costs

• Litigation Support

• Insolvency Proceedings

• Debtor Tracing

• International Debt Recovery